Step away from play
Take a break and choose an activity without wagers or prizes.
Need to talk to someone? SOS Spielsucht is free and confidential. Swiss support services ↗ 18+ · Make informed choices and seek support when needed.
Safer play essentials
Put your wellbeing first
Gambling can affect your finances and mood. You can ask for support before problems become overwhelming.
Protect essential spending
Keep rent, food, bills and savings separate from money set aside for gambling.
Talk to someone you trust
Support is available for advice, a pause or help with someone else’s gambling.
Pause and reflect
Understand the risks before playing
- Gambling is not a dependable way to earn money.
- Trying to recover losses can lead to spending more.
- Borrowing, hiding gambling or using money for essentials are reasons to stop and seek help.
- Promotions and free spins may have terms, and gambling always carries a risk of losing money.
In Switzerland, check the applicable rules and do not assume a service is authorised. The ESBK provides information about casino regulation and Spielsperre. ESBK information ↗.
Spending boundaries
Cresus deposit limits and protecting your budget
Set your boundary in advance
Check the Cresus account and cashier for any available deposit controls and the terms that apply. Treat a limit as a ceiling, not a target.
- Keep essential funds separate and never borrow to gamble.
- Check when a limit change takes effect.
- Confirm what the limit covers, such as deposits or losses.
- If sticking to a boundary is difficult, stop and seek independent support.
Taking time out
Set time boundaries and take proper breaks
- Step 1
Choose when to stop
Decide your finish time before playing and set an alarm away from the gambling site or app.
- Step 2
Make the break count
Close the site or app, silence gambling alerts and switch to another activity.
- Step 3
Notice changes in your routine
Check whether gambling is affecting sleep, work, relationships or your thoughts.
- Step 4
Ask for support
If sessions run longer than planned or stopping feels difficult, contact a support service.
Restricting access
Cresus self exclusion and ways to block access
Self-exclusion can help put distance between you and gambling. Check what each option covers and how it works; one request may not block every service.
01Ask the provider about its options
Find out how long a restriction lasts, which accounts it covers and what applies to reopening.
02Swiss Spielsperre
In Switzerland, a Spielsperre is a formal exclusion connected with casinos in the Swiss system. Ask the ESBK about its scope and process; do not assume a site account restriction creates one.
03Consider device and payment blocks
Ask your device or financial provider about available blocking tools and what they prevent.
Find information from the ESBK ↗ about casino exclusions and the Swiss Spielsperre.
Notice warning signs
Signs gambling may be becoming a problem
01
Trying to win back losses
Continuing after losses, increasing stakes or playing on to recover money.
02
Money becoming a source of stress
Borrowing, unpaid bills or difficulty keeping essential funds separate.
03
Everyday life taking a hit
Poor sleep, secrecy, arguments or gambling taking priority over work and relationships.
These signs are a reason to seek support. This information cannot assess or diagnose your situation. SOS Spielsucht offers information and support for people affected by gambling.
Finding support
Support services for people in Switzerland
SOS Spielsucht
Contact SOS Spielsucht for free help and information about gambling-related concerns.
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If someone else’s gambling affects you, you can seek support too. A service can help you consider boundaries and look after your own wellbeing.
Choose your next step
Take one practical action
Contact a support service
SOS Spielsucht offers free help and information for people affected by gambling.
Contact SOS Spielsucht →Create space to pause
Close gambling sites and apps, silence related alerts and find an activity away from gambling. A support service can help you decide what to do next.
Find support from Sucht Schweiz →Learn about Spielsperre
The ESBK can provide information about casino exclusions in Switzerland and the Spielsperre process.
Visit the ESBK ↗Support matters for you, too
You can seek help if another person’s gambling affects your wellbeing, relationships or finances.
Find support →Common questions
Cresus Casino responsible gambling questions
When should I ask for help with gambling?
Whenever you feel ready. It is fine to reach out early, including when you are concerned about the time or money you spend.
Will Cresus deposit limits prevent gambling harm?
A limit alone cannot prevent every harm. Check the current account settings and terms, and consider a break or independent support if boundaries are hard to keep.
Does a Cresus account restriction create a Swiss Spielsperre?
Do not assume that an account restriction creates a formal Spielsperre. Contact the ESBK for information about exclusions in the Swiss system.
What if someone close to me is gambling?
You can seek support for yourself as well. SOS Spielsucht and Sucht Schweiz provide information for people affected by gambling.
Related information
More ways to find help
Cresus casino responsible gambling: practical steps for safer play
Cresus Casino and responsible play
Cresus Casino responsible gambling means treating online play as entertainment, not a way to make money. Gambling can result in losses, and no strategy guarantees a win; only play with money you can afford to lose.
Cresus Casino is for adults aged 18 and over. If gambling causes stress, affects relationships or makes everyday costs harder to meet, stop and seek support rather than chasing losses. In Switzerland, keep essentials such as rent and bills outside your gambling budget.
Cresus deposit limits and your budget
Cresus deposit limits and other account controls should be checked in the current account settings and cashier. Review the terms before depositing; do not assume a particular limit or restriction is available.
Decide what you can afford to spend before you play, and keep that money separate from everyday funds. These steps can help you stick to your boundary:
- Set a personal spending ceiling in CHF and never borrow to gamble.
- Choose a stopping time before you start; use an alarm if you lose track of time.
- Do not raise your budget after a loss or keep playing because you have won.
- Review your spending and playing time, and act if either starts to rise.
Cresus responsible gambling: breaks and self-awareness
Cresus Casino players can take regular breaks and check how they feel. Pause if gambling is no longer enjoyable, you are hiding it from people close to you, or it is affecting work, sleep or other activities.
A break may not resolve every gambling concern, so do not use one to put off getting help. If cutting down feels impossible or you are chasing losses, stop and talk to someone you trust or a support service.
Cresus self exclusion and the Swiss Spielsperre
Check Cresus Casino’s official account settings, support channels and current terms for information about available restrictions or account closure. Ask how to request a restriction and what applies before relying on it.
In Switzerland, a Spielsperre is a formal exclusion associated with casinos in the Swiss system. The ESBK (Eidgenössische Spielbankenkommission) provides information about casino exclusions. Do not assume that closing an account creates an ESBK Spielsperre or that the ESBK regulates or licenses Cresus Casino.
Cresus Casino and finding support
If gambling is causing concern, contact SOS Spielsucht for free help and information or turn to Sucht Schweiz for addiction resources. You could also tell someone you trust and ask them to help you contact a service.
If you face immediate danger or a crisis, contact local emergency services. For questions about account restrictions or personal information, use Cresus Casino’s official contact details and check its current policies. Switzerland’s Federal Act on Data Protection (revDSG / nDSG) and the EDÖB are data-m6023h references, not gambling support services.